Leading the race to restore your property, and your life

Frequently Asked Questions

Frequently Asked Questions

With 9 years of experience in the industry, Marathon Restoration is the trusted name in restoration in Sunny Isles, FL. Our IICRC certified technicians follow industry standard procedures for quality you can count on. We offer 24-hour emergency service and can work directly with your insurance provider to make the process as easy as possible for you.

Insurance coverage is very situationally dependent. Each policy from each different company will have different levels and types of coverage. The best way to know if your damage is covered is to keep a copy of your policy on hand and call your agent directly with any questions you might have.

As a homeowner, seeing your home damaged is extremely stressful and it’s difficult to know the right course of action. Will trying to clean up on your own help or just make things worse? No matter what kind of damage you’ve incurred, the very first thing you should do is take photographs as long as the area is safe for you to be in. If you have water damage, the best thing to do is extract as much standing water as you possibly can while you wait for help. If you have fans, set them to start drying things as much as possible. They won’t be enough to completely dry the area, but they can help to minimize the chance of secondary damages. In the event of mold or fire, it’s best to just leave the damage alone until a professional can address it. Disturbed mold can disperse spores throughout the home and fire damages can be made worse if improper cleaning techniques are used.

The length of time for proper restoration to occur is dependent on the type and size of the damage. A typical water damage usually takes 5-7 days for drying and removal of any unsalvageable materials. Mold remediation can take anywhere from a few hours to several days depending on the extent of the damage. Fires cause the most extensive damage and can take weeks for restoration to be completed. Keep in mind, these are all estimates and they’re only for the restoration portion of the job. The rebuilding portion of the job, where everything is put back into place, has its own separate process and timeline.

Most homeowner’s policies cover most water damages, but not all water damages are created equal. There can be a lot of exceptions to coverage depending on the intricacies of your policy. This is why it’s a good idea to be familiar with your policy and call your agent right away when a damage occurs.

A good portion of water damage can be prevented by proper household maintenance. Routine plumbing maintenance as well as sump pump and appliance maintenance are effective ways to avoid preventable damages. If you live in a cold climate, preparing your home for the winter can also help avoid damage. Finally, it’s a good idea to regularly check the exterior of your home, particularly your roof, for damage to ensure water isn’t unexpectedly leaking into your home.

When Disaster Strikes, You Want the Best

When disaster strikes at your home or business, you need to know that everything is being done as quickly as possible to stop further damage, and return your property to its pre-loss condition. Your home is probably your most valuable asset. Make sure the restoration company you hire has your best interest at heart and will treat your property like it is their own.

Fast water extraction and dryout is key to reducing further damage to your property and your belongings.

From the initial board-up to any mitigation required, we'll handle your fire damage from start-to-finish.

Smoke and greasy soot will coat everything and requires specialized cleaning techniques for thorough removal.

Even a small amount of mold can cause big problems. Our highly trained techs safely remove the mold and stop the spread.

Trust the professional cleanup crew from Marathon for discrete, compassionate biohazard cleanup services.

Whether the mess was caused by a backup or an overflow, leave the sewage cleanup to the professionals at Marathon.

If you need any emergency damage restoration services, simply call our 24-hour emergency number.

IICRC Trained & Certified • Insurance Claim Assistance

(954) 378-0221

Proudly Serving the Southeast Florida Area

Proudly providing commercial and residential water damage restoration, fire and smoke damage repair, mold remediation and other disaster restoration services to Miami-Dade, Broward, and Palm Beach Counties.

  • Coral Gables
  • Miami
  • Fort Lauderdale
  • Hallandale Beach
  • Sunny Isles Beach
  • North Miami
  • Miami Gardens
  • Aventura
  • Dania Beach
  • Bal Harbour
  • Opa-locka